Data Protection Declaration

Data Protection Declaration

1. Introduction

In this document, we inform you in particular about the entity that is responsible for processing your Data, about the Data that we collect in the context of the consultation of our websites and the use of our services, about the purposes for which we process this Data as well as about the entities to whom we transmit your Data, if applicable. We also inform you about the duration of the processing of your Data, about the legal basis for this processing (insofar as such a basis should prove necessary) as well as about the rights that you can assert against us with regard to the processing of your Data. This Data Protection Declaration applies to all your Data that we already have knowledge of or that will be transmitted to us in the future. Please note that we can adapt this Data Protection Declaration at any time. The current version published on our website is authoritative.


Personal data means any information that relates to an identified or identifiable person (hereinafter referred to as "Personal Data"). This includes, in particular, information such as name, address, telephone number, email address and, where applicable, IP addresses and device IDs. The generic term "Data" within the meaning of this Data Protection Declaration includes both Personal Data and anonymised data or data that does not have a personal character. The term "Processing" refers to any processing of Data, in particular the collection, recording, use, transformation, dissemination, storage or deletion of Data, regardless of the means or process used (hereinafter referred to as "Processing").



Before you make other people's Personal Data available to us, please ensure that they are aware of this Data Protection Statement, and only provide us with their Personal Data if you are permitted to do so under applicable data protection legislation.


2. Name and address of the controller

Responsible for Data Processing in accordance with this Data Protection Declaration:

Martine Michellod, Centre de massages et thérapies
Rue de la Poste 10, Verbier, 1936, Switzerland
cmtv@vtx.ch


3. Categories of data processed

When you visit our website, use our services and contact us, we collect certain Data. In principle, we collect this Data from you directly. The Personal Data we process may include:


  • Data that is obtained or disclosed when visiting our website or using our services; This includes, in particular, IP and MAC addresses or the ID of the device used, cookies, the Internet pages you have visited and the search terms you have entered, entries in dialog boxes, evaluations, the date, time and duration of visits, clicks, referrers/exit URLs, information on the date and time of use, browser and device type, operating system and Internet service provider, or the amount of data transferred;
  • Data exchanged as part of or in connection with contacting us, for example communication by post, telephone, email, contact form, etc. (in particular name, contact details, gender, marital status, date of birth, professional title, photo, employees, language, payment information);
  • Data that is communicated when registering for a newsletter or downloading files (e.g. software) (in particular e-mail address and name);
  • Data communicated in the context of establishing a customer account for online purchases and in relation to orders placed (in particular user name, password, chosen payment method and delivery address);
  • Data relating to offers and contracts concluded (date of contract, type of contract, content of contract, contractual product, parties to the contract, duration of contract, value of contract, changes to the contract, payment details, contact details, contact persons, billing and correspondence addresses, customer feedback, terminations, disputes, etc.);
  • Data communicated in the context of the comment function (in particular e-mail address, user name you have chosen, if you do not post anonymously, as well as your IP address);
  • Data that you communicate as part of possible participation in competitions or surveys, or other similar operations.

The aforementioned Data are not always Personal Data. As a rule, unless there is a registration (e.g. for a newsletter or an online shop), we are not able to assign the Data generated when using our services to a specific person. However, in individual cases, such an assignment may be possible if this Data is combined with other Data.


We draw your attention to the fact that the information provided when using the contact form or the comment function may include Sensitive Data (such as health data) and that you have voluntarily made them available to us.



4. Purposes of processing

To the extent permitted by law, we will process Personal Data in particular for the following purposes:


  • preparation, conclusion, execution and processing of contracts;
  • offering, developing and improving our offers, developing new services, operating, maintaining, optimizing and guaranteeing the security of our services and our infrastructures;
  • management of users of our services, identity checks, connections and other authentications;
  • maintenance, management and development of our customer relationships, communication with customers and third parties, promotions, advertising and marketing, offering personalized services and relevant content;
  • quality control, statistics;
  • compliance with legal or regulatory obligations and internal rules, application of the law, civil, criminal or administrative procedures, complaints, fight against abuse, investigations and response to requests from authorities or official services.



5. Legal basis

To the extent that a legal basis is required by applicable data protection legislation, we use Personal Data for the above purposes relying on the following legal bases:


  • performance of a contract;
  • compliance with legal obligations;
  • consent obtained by localsearch or a third party;
  • legitimate interests of localsearch or third parties, in particular
  • offer and provision of services;
  • advertising and marketing;
  • maintaining relationships and communicating with users;
  • user management, identity checks, connections;
  • compliance with legal or regulatory obligations, application of the law, civil, criminal or administrative procedures, complaints, investigations and response to requests from authorities.



6. Publication and transmission of data

We may publish and transmit Data under the following provisions:


Data processors

We are entitled to commission third parties to provide certain services (IT services, application operation, management, dispatch, etc.) or to process and store Data (hereinafter referred to as “Data Processors”). Data Processors may have access to Personal Data and process it within the scope of the mandate we have entrusted to them. We contractually oblige Data Processors to comply with data protection legislation and to process Data in the same manner as we do. Data Processors that may receive Personal Data may be established in any country, including Switzerland, Germany, Israel and the United States.


Contractual partners

We may transmit Data to our contractual partners (distribution partners, service providers, financial institutions, etc.). This takes place, for example, to fulfill contractual obligations, to offer certain services, for collection and marketing purposes, to analyze the use and operation of our services, systems and infrastructures and for payment processing. Acquirers or parties interested in acquiring business units, companies or parts of companies are also potential recipients. Contractual partners may have access to Personal Data and process it for their own purposes (e.g. to perform their contracts or fulfill their legal obligations). In this context, they are also required to comply with the applicable data protection legislation. Contractual partners that may receive Personal Data may be established in any country, in particular in Switzerland, in the EU or EEA countries and in the USA.


Transmission to the authorities

In certain situations, we may disclose Data to authorities, government departments and other third parties. We do so when requested to do so by authorities or government departments or when we believe we are required to do so.



7. Retention period

We retain Personal Data for the period necessary to fulfil the purpose for which we collected it. Some Personal Data are also subject to statutory retention obligations of ten years or more, which we comply with. We may also retain Personal Data for at least the applicable limitation periods, which in many cases are five or ten years. However, as a general rule, we delete Personal Data that is generated in the context of the use of our services (protocols, logs, analyses, etc.) and that is not subject to such retention or limitation periods earlier, i.e. as soon as their Processing is no longer of interest to us. Anonymised Data may be retained for longer. Subject to any express contractual agreements, we are not obliged to retain Data for a specific period.



8. Data security

We use appropriate organizational and technical security measures to protect your Data against accidental or intentional manipulation, against total or partial loss or destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.


9. Your rights (data subject rights)

Every data subject has a right of access to the Personal Data concerning him or her. He or she also has the right to require us to rectify or erase Personal Data concerning him or her or to restrict the Processing and use of Personal Data, and may also object to such Processing of Personal Data. As a general rule, however, the data subject must be able to clearly prove his or her identity in order to exercise these rights. If the data subject has consented to the Processing of Personal Data, he or she may revoke his or her consent at any time. In certain cases, the data subject has the right to receive the Data generated when using online services in a structured, commonly used and machine-readable format that allows the continued use of this Data and the transmission of this Data. Requests relating to these rights should be sent to the above-mentioned address. We reserve the right to limit the rights of the data subject to the extent permitted by law and, for example, not to provide complete information or not to erase Data. Furthermore, we draw your attention to the fact that, if your Personal Data is deleted, services or parts of services may no longer be available or usable.


Any data subject has the right to lodge a complaint with the competent data protection authority. If the Data Controller is located in Switzerland, this will be the Federal Data Protection and Information Commissioner. In the case of a Data Controller located in the Principality of Liechtenstein, this will be the Liechtenstein Data Protection Authority.


10. Cookies, Internet analysis and tracking tools

We use various common technologies to collect, record and analyze Data when you visit our website and use our services.


We use cookies, in particular, which enable your browser or device to be identified. A cookie is a small file that is sent to your computer or automatically saved on your computer or mobile device by the browser you use. When you access a service again, it can recognize your browser or device using cookies. Cookies can store various information, such as user preferences. We use session cookies. These are necessary for the execution of essential functions of the services and will be automatically deleted after using our services. We also use temporary and permanent cookies that remain saved on your computer or mobile device for a longer period. The information collected by means of cookies allows us to improve our website and services according to customer wishes and to present you with tailor-made offers.


However, you have the option to block the use of cookies or delete them in your browser settings. Please note, however, that if you block cookies, you may not be able to use all the features of a service. Similarly, if you delete cookies, any opt-out cookies that you have saved yourself will also be deleted. You will then have to reactivate these opt-out cookies the next time you use the service in question. Otherwise, you will be identified as a new user and will have to enter your Data again.


In addition to cookies, we use web analytics and tracking tools to measure and evaluate the use of our website and services, personalize services and display tailored offers and advertising. Data Processing carried out using such tools, generally made available by third parties, is subject to the data protection and usage provisions of these third parties.


11. Integration of third-party offers

We integrate third-party services and content on our websites that may allow you to interact with third parties (e.g. YouTube video or online payment via a payment service provider). Any data entered is then either transmitted to these third parties for the purpose of processing and performing the respective service or processed directly by them.

Please note that these third parties process the Data in accordance with their own data use and protection provisions.


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